Fraud Prevention

March 30, 2020 |

Please know, we will never ask you for your social security number, debit card PIN, or account number when verifying fraudulent activity on your account.

HELPFUL TIPS:

Safe deposit

NEVER GIVE OUT BANK INFORMATION
Don’t give out your bank information over the phone or via email unless you are certain of the source.

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USE YOUR DEBIT CARD RESPONSIBLY
Choose to use your PIN for better fraud protection. Also, using your card within your mobile wallet provides protection from stolen or misused card information.

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DON’T FALL FOR MONEY MULE SCAMS
If someone sends you a check or money and asks you to send it to someone else by purchasing a gift card or wiring money, this is known as a mule scam.

PAY ATTENTION TO WARNINGS
Be alert to warnings from your financial institution and news media of local scams. 

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SIGN UP FOR TEXT ALERTS
Sign up in our CB2GO mobile app to get an alert every time a transaction clears your account. 


IF YOU ARE A VICTIM OF IDENTITY THEFT:

  • Place an initial fraud alert with one of the major credit reporting companies
  • Request copies of your credit report. 
  • Make an identity theft report.
  • Consider placing a security freeze on your credit report.
  • All debit cardholders can contact Mastercard for assistance with identity theft at no cost at 1-800-Mastercard.